Words in business are extremely important, and just as important as the words we use in life and our personal relationships. Certain words elevate while…
Whether you look into the audience’s eyes from behind a podium or send your content into the world through print or the internet, we all…
Every morning, I wake up hoping that I will help at least one person that day; that I may be of value to others. I…
You would never imagine that a simple sleepover for my children and their cousins would result in a study on asking the right questions. There…
As the head of a company or organization, I think that being a servant leader is one of the most important ways you can approach…
From running my business, to addressing a national audience, to writing my next book, to helping my kids with homework, to piloting a flight cross…
A touchpoint in your business interaction is defined as any point of contact between you and your customer/contact. In other words, anything that has your…
Many of you have seen my posts in my journey to become a pilot, featuring a teddy bear. It’s true that a teddy bear can…
I’ve heard that knowledge is power, but there are even more benefits of knowledge. From the beginning of time, knowledge has been a great tool…
I was 19 years old, a sales account executive for a chain of Marriott hotels attending my first ever business networking event and wondering how…