Whether you look into the audience’s eyes from behind a podium or send your content into the world through print or the internet, we all…
Every morning, I wake up hoping that I will help at least one person that day; that I may be of value to others. I…
You would never imagine that a simple sleepover for my children and their cousins would result in a study on asking the right questions. There…
As the head of a company or organization, I think that being a servant leader is one of the most important ways you can approach…
From running my business, to addressing a national audience, to writing my next book, to helping my kids with homework, to piloting a flight cross…
A touchpoint in your business interaction is defined as any point of contact between you and your customer/contact. In other words, anything that has your…
Many of you have seen my posts in my journey to become a pilot, featuring a teddy bear. It’s true that a teddy bear can…
I’ve heard that knowledge is power, but there are even more benefits of knowledge. From the beginning of time, knowledge has been a great tool…
I was 19 years old, a sales account executive for a chain of Marriott hotels attending my first ever business networking event and wondering how…
A little girl in Mexico yearned to help her family. Outside her bedroom window, grew a productive and beautiful fig tree. She gathered figs with…