Imagine a tiny little girl in Mexico, about five years old, (but already a voracious reader), looking over her mother’s bookshelf of personal development books.…
Words in business are extremely important, and just as important as the words we use in life and our personal relationships. Certain words elevate while…
Whether you look into the audience’s eyes from behind a podium or send your content into the world through print or the internet, we all…
Every morning, I wake up hoping that I will help at least one person that day; that I may be of value to others. I…
You would never imagine that a simple sleepover for my children and their cousins would result in a study on asking the right questions. There…
As the head of a company or organization, I think that being a servant leader is one of the most important ways you can approach…
If you’ve ever put together a vision board, you probably remember cutting out pages in magazines of places you wanted to go or things you…
It was June 10, 2010. More than 170 guests were gathered. Media. Community. Mentors. Clients. Believers. I had published my first book. I still feel…
From running my business, to addressing a national audience, to writing my next book, to helping my kids with homework, to piloting a flight cross…
A touchpoint in your business interaction is defined as any point of contact between you and your customer/contact. In other words, anything that has your…